Manager Customer Service and Logistics (m/f/d)

We are Sojitz SOLVADIS – Your Expert in Chemistry

For over 140 years, we have been a reliable, innovative, and professional partner in the international marketing and distribution of basic and specialty chemicals.

Sojitz SOLVADIS as an Employer

As a European company, Sojitz SOLVADIS Group is characterized by flat management hierarchies. We treat each other as equals, offer varied tasks and intensive on-the-job training with competent collegial support. We want our employees to feel comfortable. Therefore, we create room for personal development and see ourselves as a driving force for new ideas. Because the ideas, knowledge, and commitment of each individual lead to our shared success.

For our Business Unit Specialty Chemicals, we are looking for an Manager Customer Service and Logistics (m/f/d) to join us in Frankfurt am Main as soon as possible.

Specialty Chemicals:

Our Specialty Chemicals Business Unit specializes in providing high-quality chemical solutions for a wide range of industries. As a leading distributor, we offer a comprehensive portfolio of specialty chemicals tailored to our customers’ individual needs. Our product portfolio includes raw materials and additives for the coatings, plastics, and rubber industries.

Responsibility

• Manage the complete order processing for warehouse, replenishment and direct delivery orders
• Ensure smooth order execution, including feasibility checks and delivery date monitoring
• Coordinate the entire transportation process while ensuring compliance with logistics, customs and hazardous goods regulations
• Prepare shipping documentation in accordance with international and country-specific requirements (e.g. customs documents and certificates of analysis)
• Purchase logistics services, prepare freight forwarding orders and regularly review freight rates
• Manage invoice processing, including invoice verification and posting
• Monitor outstanding receivables and communicate with customers regarding overdue payments

Qualifications

• Completed vocational training as a Freight Forwarding Specialist, Wholesale and Foreign Trade Specialist, or a comparable qualification
• Solid knowledge of road, air and sea freight coordination
• At least three years of professional experience in international trade and general sales support
• Good understanding of logistics and international trade processes
• Strong communication and teamwork skills combined with flexibility, initiative and a proactive approach
• Business-fluent German and good English skills, both written and spoken
• Proficiency in Microsoft Office applications
• Experience with SAP R/3 is an advantage